Contact
© 2026
Farowla
OVERVIEW
This website is operated by FAROWLA. Throughout the site, the terms “we,” “us,” and “our” refer to FAROWLA.
FAROWLA provides this website, including all information, content, features, tools, and services available from this site (the “Service”), to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.
If you do not agree to these Terms, you may not access the website or use our Services.
Our store is hosted by Shopify , which provides the hosting infrastructure that enables
FAROWLA to operate its online store and sell our products and services to you.
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SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of
majority in your state or province of residence, or that you are the age of majority in your
state or province of residence, and you have given us your consent to allow any of your
minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in
the use of the Service, violate any laws in your jurisdiction (including but not limited to
copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your
Services.
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SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be
transferred unencrypted and involve (a) transmissions over various networks; and (b)
changes to conform and adapt to technical requirements of connecting networks or
devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the
Service, use of the Service, or access to the Service or any contact on the website
through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
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SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINE OF INFORMATION
We are not responsible if information made available on this site is not accurate,
complete or current. The material on this site is provided for general information only
and should not be relied upon or used as the sole basis for making decisions without
consulting primary, more accurate, more complete or more timely sources of
information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is
not current and is provided for your reference only. We reserve the right to modify the
contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
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SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or
content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change,
suspension or discontinuance of the Service.
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SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website.
These products or services may have limited quantities and are subject to return or
exchange only according to our Return Policy. We make every reasonable effort to
ensure that product descriptions, specifications, pricing, and images displayed on our
website are accurate and up to date.However, variations may occur due to Differences
in device screens, monitors, or mobile displays Individual screen brightness, resolution,
and color settings Browser or system configurations,Technical display limitations.
As a result, actual product colors, textures, or visual details may appear slightly different
in person. FAROWLA does not guarantee that your device will accurately display
product images or colors.
Product availability may change without notice due to sales volume, inventory updates,
or supply factors. In some cases, items may become unavailable after an order has
been placed.
Where applicable, pre-order and restock procedures will be handled in accordance with
Section 5 [Pre-Orders & Out-of-Stock Items After Purchase] of these Terms.
We reserve the right to:
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Section 6 - Pre-Orders & Out-of-Stock Items After Purchase
Certain products may be offered on a pre-order basis. By placing a pre-order, you authorize FAROWLA to charge the full purchase price at the time of checkout in order to reserve the item.
Estimated shipping or availability dates for pre-orders are provided for reference only and may be subject to change due to manufacturing, supplier, or logistics factors.
If a pre-order cannot be fulfilled within a reasonable timeframe, FAROWLA reserves the right to cancel the order and issue a full refund to the original payment method.
In the event that a product becomes unavailable after an order has been placed, FAROWLA will notify the customer via the email address provided at checkout.
Upon notification, the customer will have three (3) calendar days from the date the email is sent to select one of the following options. Request a full refund to the original payment method or Confirm that they wish to wait until the item is restocked.No Response Within Three (3) Days.If FAROWLA does not receive a response within three (3) calendar days, The order will automatically remain active and be placed on “Wait for Restock” status. FAROWLA will proceed with fulfillment once the item becomes available.
If the item is not restocked within a reasonable timeframe, the customer retains the right to request a refund in accordance with applicable UAE consumer protection laws.
Restock Timeframes
Restock dates are estimates only and may vary due to supplier, production, import, customs, or logistics factors beyond FAROWLA’s reasonable control.
Customer Communication & Email Responsibility
All order-related notifications and communications will be sent to the email address provided by the customer at checkout or registered in their account.
FAROWLA fulfills its notification obligation once the communication has been successfully sent to the email address provided. Customers are responsible for ensuring that Their email address is accurate and active .Their inbox (including spam/junk folders) is monitored. FAROWLA’s support email is not blocked or filtered. Failure to review communications does not invalidate the terms outlined in this agreement.
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SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole
discretion, limit or cancel quantities purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer account,
the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the
order was made. We reserve the right to limit or prohibit orders that, in our sole
judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information
for all purchases made at our store. You agree to promptly update your account and
other information, including your email address and credit card numbers and expiration
dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
For more detail, please review our Returns Policy.
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SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or
without a request from us you send creative ideas, suggestions, proposals, plans, or
other materials, whether online, by email, by postal mail, or otherwise (collectively,
'comments'), you agree that we may, at any time, without restriction, edit, copy, publish,
distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in
confidence; (2) to pay compensation for any comments; or (3) to respond to any
comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory,
pornographic, obscene or otherwise objectionable or violates any party’s intellectual
property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including
copyright, trademark, privacy, personality or other personal or proprietary right. You
further agree that your comments will not contain libelous or otherwise unlawful, abusive
or obscene material, or contain any computer virus or other malware that could in any
way affect the operation of the Service or any related website. You may not use a false
e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or
third-parties as to the origin of any comments. You are solely responsible for any
comments you make and their accuracy. We take no responsibility and assume no
liability for any comments posted by you or any third-party.
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SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy
Policy.
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SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains
typographical errors, inaccuracies or omissions that may relate to product descriptions,
pricing, promotions, offers, product shipping charges, transit times and availability. We
reserve the right to correct any errors, inaccuracies or omissions, and to change or
update information or cancel orders if any information in the Service or on any related
website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, includin,g without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related
website should be taken to indicate that all information in the Service or on any related
website has been modified or updated.
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SECTION 11- PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited
from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to
perform or participate in any unlawful acts; (c) to violate any international, federal,
provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or
violate our intellectual property rights or the intellectual property rights of others; (e) to
harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload or transmit viruses
or any other type of malicious code that will or may be used in any way that will affect
the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish,
pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k)
to interfere with or circumvent the security features of the Service or any related
website, other websites, or the Internet. We reserve the right to terminate your use of
the Service or any related website for violating any of the prohibited uses
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SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be
uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will
be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of
time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk.
The service and all products and services delivered to you through the service are
(except as expressly stated by us) provided 'as is' and 'as available' for your use,
without any representation, warranties or conditions of any kind, either express or
implied, including all implied warranties or conditions of merchantability, merchantable
quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall batulthecollection, our directors, officers, employees, affiliates, agents,
contractors, interns, suppliers, service providers or licensors be liable for any injury,
loss, claim, or any direct, indirect, incidental, punitive, special, or consequential
damages of any kind, including, without limitation lost profits, lost revenue, lost savings,
loss of data, replacement costs, or any similar damages, whether based in contract, tort
(including negligence), strict liability or otherwise, arising from your use of any of the
service or any products procured using the service, or for any other claim related in any
way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the
use of the service or any content (or product) posted, transmitted, or otherwise made
available via the service, even if advised of their possibility. Because some states or
jurisdictions do not allow the exclusion or the limitation of liability for consequential or
incidental damages, in such states or jurisdictions, our liability shall be limited to the
maximum extent permitted by law.
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SECTION 13 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Farowla and our parent, subsidiaries,
affiliates, partners, officers, directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns and employees, harmless from any claim or demand,
including reasonable attorneys’ fees, made by any third-party due to or arising out of
your breach of these Terms of Service or the documents they incorporate by reference,
or your violation of any law or the rights of a third-party.
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SECTION 14 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful,
void, or unenforceable, such provision shall nonetheless be enforceable to the fullest
extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provision.
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SECTION 15 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall
survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any
term or provision of these Terms of Service, we also may terminate this agreement at
any time without notice and you will remain liable for all amounts due up to and
including the date of termination; and/or accordingly may deny you access to our
Services.
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SECTION 16 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service
shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or
in respect to The Service constitutes the entire agreement and understanding between
you and us and govern your use of the Service, superseding any prior or
contemporaneous agreements, communications and proposals, whether oral or written,
between you and us (including, but not limited to, any prior versions of the Terms of
Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed
against the drafting party.
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SECTION 17 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you
Services shall be governed by and construed in accordance with the laws of united arab
emirates.
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SECTION 18 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at
Info@farowla.com
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SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this
page.
We reserve the right, at our sole discretion, to update, change or replace any part of
these Terms of Service by posting updates and changes to our website. It is your
responsibility to check our website periodically for changes. Your continued use of or
access to our website or the Service following the posting of any changes to these
Terms of Service constitutes acceptance of those changes.